You got the article right on so many levels.

Our poor kid has suffered with the terrible service and misdiagnosis of his computer. He just gave it back to them.  Now here you are with another horror story about Dell.

My girlfriend refuses to even talk on the phone with Dell. She has the people come out by doing the Southern helpless belle and gets the thing fixed in short notice.   Interesting.

Thanks.

Gloria

Gloria,

That series was written seven years ago, in 2002.

From what you write, I guess nothing much has changed since then.

Oliver

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